Role Purpose

The purpose of this role is to analyse, identify, rectify &recommend specific improvement measures that help in the securityposture of the organization by protecting the sensitive information

Do

Ensuring customer centricity by providing aptcybersecurity

Monitoring and safeguarding the log sources and security access

Planning for disaster recovery in the event of any securitybreaches

Monitor for attacks, intrusions and unusual, unauthorized orillegal activity

Performs moderately complex log reviews and forensic analysis toidentify unauthorized or unacceptable access to data or systems

Conduct security assessments, risk analysis and root causeanalysis of security incidents

Handling incidents escalated by the L1 team in 24x7 rotationalshifts

Use advanced analytics tools to determine emerging threatpatterns and vulnerabilities

Completing all tactical security operations tasks associatedwith this engagement.

Analyses all the attacks and come up with remedial attackanalysis

Conduct detailed analysis of incidents and create reports anddashboards

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Stakeholder coordination & audit assistance

Liaise with stakeholders in relation to cyber security issuesand provide future recommendations

Maintain an information security risk register and assist withinternal and external audits relating to information security

Assist with the creation, maintenance and delivery of cybersecurity awareness training for colleagues

Advice and guidance to employees on issues such as spam andunwanted or malicious emails

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Technical Lead/ Project Lead

Regular reporting & updates

Security Intelligence (Practice)

Coordination for security reasons

External

Customer

To coordinate for all security breaches & resolutions

Display

Lists the competencies required to perform this role effectively:

Functional Competencies/ Skill
- Leveraging Technology - Knowledge of current and upcoming technology(automation, tools and systems) to build efficiencies and effectivenessin own function/ Client organization - Expert
- Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert
- Functional/Technical - Knowledge of Network Security devices,firewalls, end points, SIEM, application security, IPS/IDS, VA / PTskills - Master

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.

Expert

Applies the competency in all situations and is serves as a guideto others as well.

Master

Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognized within the entire organization.

Behavioral Competencies
- Effective Communication
- Collaborative Working
- Execution Excellence
- Problem Solving & Analytical Skills

Deliver

No.

Performance Parameter

Measure

1.

Customer centricity

Timely security breach solutioning to end users,Internal stakeholders & external customers experience

2.

Process Adherence

Adherence to SLA's (90-95%), response time and resolutiontime TAT

ServiceNow - GRC

Snow GRC/Cyber Security Analyst

Snow GRC/Cyber Security Analyst

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