• Candidate should be able to demonstrate problem solving capabilities for given environment scenarios.
• At least 12+ years of experience in design and solution for core Servicenow.
• CSDM knowledge & core CMDB and Discovery is must.
• Experience in ITOM, ITSM Business Process Consulting, implementation in ServiceNow, Architecture/Design / end to end enterprise platform roll out.

Job Description

• Hands-on experience in implementing CMDB and core foundational concepts within ServiceNow.
• Knowledge and hands on in ServiceNow scripting and Data models (Glide objects, handling both client/server-side coding, UI Pages, Macros, Flow Designer, Integration Hub)
• Understanding of Usage of ServiceNow plugins and service graph connectors.
• Have experience in Integrations within ITOM and overall CMDB space.
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities.
• Have done multiple API based, Plugin based, Orchestration based integrations between ServiceNow and other products.
• Experience in Development/ Configuration/solutions evaluation/ Validation and deployment.
• Support ServiceNow upgrades planning and execution from ITOM, CMDB point of view.
• Participates in the configuration of new applications or suites during planning, development, and rollout phases.
• Contributes to the strategic development of platform customizations, as needed, based on customer needs.
• Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement.
• Good to have 2 mainline ServiceNow Certifications(ServiceNow Admin Certified, ServiceNow Implementation specialist in ITSM or ITOM or Discovery ).

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.