Job Description
The Manager of Benefits Configuration is responsible for managing the configuration and maintenance of benefits administration systems. This role involves setting up benefits, conducting case installations, and configuring group and plan details. The Manager will collaborate with clients and brokers to ensure accurate and efficient implementation of benefits policies, rate structures, and eligibility rules.
Essential Duties and Responsibilities:
- Benefits Configuration:
- Lead the configuration and setup of benefits administration modules according to client specifications.
- Ensure timely and accurate configuration of benefits, including case installation, group, and plan setup.
- Conduct quality assurance testing to ensure accurate implementation and functionality of configured benefits modules.
- Assist clients during annual Open Enrollment periods, ensuring timely and accurate updates to benefits offerings and enrollment processes.
- Client Collaboration:
- Collaborate with clients and their brokers to collect detailed requirements regarding benefits policies, rate structures, and eligibility rules.
- Conduct thorough analysis of client needs and translate them into actionable implementation plans.
- Serve as the primary point of contact for client interactions related to benefits configuration.
- Operational Management:
Want more jobs like this?
Get jobs in Salina, KS delivered to your inbox every week.
- Oversee the configuration and maintenance of the benefits administration system, ensuring accurate translation of business rules.
- Lead and participate in the systems project life cycle, including functional specifications, configuration, testing, training, and roll-out.
- Work with Compliance to identify and implement new state and federal regulations.
- Oversee audit programs to ensure product and program compliance.
- Manage project implementation of upgrades and new products as it relates to benefits administration systems.
- Facilitate effective inter-departmental communication to ensure the impact of procedural changes and system enhancements are fully understood.
- Prioritize objectives and tasks, set intermediate target dates, track project completion, and determine the most effective methods to accomplish project goals.
- Manage the day-to-day activities of the benefits configuration unit, including setting deadlines, monitoring progress, and keeping staff on schedule.
- Provide leadership and coaching to the configuration team, fostering a culture of accountability and professional development.
- Make recommendations on staff performance, hires, promotions, terminations, and salary actions.
Education and Experience:
- Bachelor's Degree in Business Administration, Healthcare Administration, or a related field (Master's preferred).
- Minimum of 4 years of managed healthcare operations experience, with a focus on benefits configuration.
- Experience with healthcare information system development.
- Experience managing complex projects across departments.
Long Description
Skills and Competencies:
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in PC software applications (e.g., Microsoft Office).
- Ability to work independently and manage multiple projects in a fast-paced environment.
- Strong leadership and team management abilities.
- Solid business acumen and decision-making skills.
Professional Competencies:
- Integrity and Trust
- Customer Focus
- Functional/Technical Skills
- Written/Oral Communication
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.