Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
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- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE'RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Wipro is seeking for Service Delivery Manager to join our collaborative team.
Role: Service Delivery Manager
Location: St Louis, Missouri
Responsibilities
Job Description:
- Work on technical projects in the aviation financial industry
- Identify the unique needs of the customer and adjust approach and communication accordingly
- Collaborate with clients, maintain status reports, and work closely with Engineering and Support teams to resolve issues
- Manage large and complex projects as a project manager, exposer to ADM project's.
- Utilize analytical mindset and problem-solving abilities
- Coach cross-functional teams into high performing teams
- Implement onshore-offshore delivery model
- Remove impediments and facilitate open discussion, decision making, and conflict resolution
- Guide development teams and the organization on Agile/Scrum/Kanban practices
- Coordinate development, testing, and integration activities for the platform
- Identify problems, engage appropriate resources, and implement changes
- Facilitate project and software development processes to align with project objectives
- Create, manage, monitor, and report on milestones progress
- Hold teams accountable for quality and timeliness of their contributions
- Manage budget, project margin, profitability, and forecast
- Assess risk, resolve conflicts, and provide mitigation plans
- Provide regular reports on project progress and team productivity to management
- Ensure teams follow best practices
QUALIFICATIONS AND SKILLS
- 10+ years of IT industry experience
- Minimum of 3-5 years of experience as a project manager in large and complex projects in application areas
- (Technologies like Java/Mainframe/.net - No third-party app/Infrastructure)
- Ability to fluently communicate in English.
- Analytical mindset with great problem-solving abilities, Knowledge of modern development practices and tools
- Experience coaching cross-functional teams, Familiarity with onshore-offshore delivery model.
- Strong command of Agile/Scrum/Kanban practices and principles
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group
Project Management ASM