Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
The role
Wipro is supporting an international, globally distributed software vendor in his cloud service area with application management services.
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On top of the latest S/4HANA ABAP technology stack, project specific ABAP applications will get developed and supported in a DevOps approach.
The business processes as implemented in project specific ABAP applications are related to data center management, data center operations and IT asset management.
We are looking for additional support, to enhance the existing team in a hybrid working model.
What you will do
As a Service Coordination Engineer,
- You are responsible for the application management of project specific SAP applications in the context of data center management, data center operations and IT asset management
- You independently and proactively coordinate all kind of incoming incidents, service requests and change requests within defined service level agreements
- You analyze and solve technical and non-technical issues in the supported SAP ABAP custom built applications
- You are the central interface and work in close collaboration with internal team members as well as requestors from client
- You create process-specific documentations in high quality
Who are we looking for
- You have at least 2 years of experience and know-how in application management: ITIL processes / incidents, service requests, change requests, problem management, escalation management, service excellence, continuous Improvements
- Additional knowledge on S/4HANA / SAP BASIS / ABAP / ABAP OO / Fiori UI5 / CDS Views / OData Services / debugging of ABAP applications would be a plus
- An understanding of data center management, data center operations, IT asset management processes would be a plus
- You have a high sense of responsibility and very good communication skills. You are reliable and a team player
- You act in a committed, proactive, flexible and resilient manner
- You enjoy dealing with demanding customers
- You solve technical problems with passion and foresight while considering the context of the related business processes
- You have good language, communication and presentation skills in English
What working at Wipro offers
- Being part of the local Wipro South Europe family and supported by 260.000 enthusiast colleagues spread over the 6 continents.
- A state-of-the-art training platform so you can grow and become the best version of yourself.
- A dynamic working environment with room for personal development
- A career path within a global leading Technology firm
- At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ
Work Conditions
Start date: asap
Project duration: minimum 4 months
Location: Portugal - full remote (but only from Portugal)
Daily rate: 320-360 Euro per day
Language: Strong English is Mandatory, average English level is not allowed
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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