Long Description
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Wipro is supporting an international, globally distributed software vendor in his cloud service area with application management services.
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On top of the latest S/4HANA ABAP technology stack, project specific ABAP applications will get developed and supported in a DevOps approach.
The business processes as implemented in project specific ABAP applications are related to data center management, data center operations and IT asset management.
We are looking for additional support, to enhance the existing team in a hybrid working model.
Responsibilities:
- You are responsible for the application management of project specific SAP applications in the context of data center management, data center operations and IT asset management
- You independently and proactively coordinate all kind of incoming incidents, service requests and change requests within defined service level agreements
- You analyse and solve technical and non-technical issues in the supported SAP ABAP custom built applications
- You are the central interface and work in close collaboration with internal team members as well as requestors from client
- You create process-specific documentations in high quality
Skillset:
- You have at least 2 years of experience and know-how in application management: ITIL processes / incidents, service requests, change requests, problem management, escalation management, service excellence, continuous Improvements
- Additional knowledge on S/4HANA / SAP BASIS / ABAP / ABAP OO / Fiori UI5 / CDS Views / OData Services / debugging of ABAP applications would be a plus
- An understanding of data center management, data center operations, IT asset management processes would be a plus
- You have a high sense of responsibility and very good communication skills. You are reliable and a team player
- You act in a committed, proactive, flexible and resilient manner
- You enjoy dealing with demanding customers
- You solve technical problems with passion and foresight while considering the context of the related business processes
- You have good language, communication and presentation skills in English
Benefits
- The chance to work with Top Employer 2024 in Romania
- Attractive compensation package with a diverse set of social benefits (Private Pension Plan (Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc)
- Great career opportunity to work for one of the biggest brands in the world in a unique work environment
- Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc.
- Child Birth Allowance
- Sport events sponsorship for employees
- Complex Record & recognition scheme ( both non-monetary and monetary options)
- Monthly subscription @ Bookster - the first modern library for companies in Romania
- Employee Referral Program with attractive incentive schemes
- Extra annual leave days depending on the total length of working experience at Wipro
- Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications
- Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.