Job Description
Key Responsibilities:
- Preparing and Reviewing tax work papers that calculate partnership taxable income
- Prepare and review the following tax forms: 1065, 1120, 588, 1099, W-8, 8832, 8875, 8865, 8937
- Perform Federal K-1 schedule and State K-1 schedule review for all Partners
- Gather and analyze financial information from underlying portfolio companies. Calculate partnership tax withholdings (ECI, FDAP & states).
- Track partnership/partner tax basis
- Assist with the preparation and review of quarterly estimates
- Provide support on miscellaneous projects and ad-hoc requests
- Analyze and document issues in a tracker and help debug issues found by users or support team
- Interact with tax and fund accounting team in US
- Work with interfacing systems' managers to maintain/enhance interfaces
- Escalate issues to 2nd level reviewers and assist with analysis
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Desired Candidate Profile:
- Candidate must be a Post Graduate with good knowledge of accounting and finance. Tax knowledge a plus.
- Candidates must have 4-6 years of relevant experience in US Partnership Tax
- Candidates with experience in Private Equity business, accounting, or tax experience are preferred
- Strong analytical, problem solving, critical thinking and decision-making skills, multi-task and deliver under tight deadlines; The candidate is a self-starter that thrives on complexity and solution finding
- Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word); Candidate is expected to have experience building and working with large data validation files (Pivots, V-Lookups)
- The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must
- A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly
- A desire to work in an international team environment, often under pressure and with multiple stakeholders
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
Deliver
NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
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