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Sector Delivery Head, CIS, Japan

AT Wipro
Wipro

Sector Delivery Head, CIS, Japan

Bangalore, India

Job Description:

In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.

You'd be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.

• Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives

• Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth

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• Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.

• Would be instrumental in Delivery Led Growth by scoping new opportunities proactively

• Demand forecasting, planning and drive fulfilment with customer and internal stake holders

• Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals

• Identify and close early warnings on the projects to avoid any customer escalations

• Has good understanding of the delivery operational parameters and drive them to align with organization norms

• Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams

• Ability to work in matrix & global environment with multiple stake holders including SMU and GBL

• Shall be responsible to drive Delivery Industrialization across the geo

Roles & Responsibilities:

Job Description:

In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.

You'd be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.

• Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives

• Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth

• Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.

• Would be instrumental in Delivery Led Growth by scoping new opportunities proactively

• Demand forecasting, planning and drive fulfilment with customer and internal stake holders

• Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals

• Identify and close early warnings on the projects to avoid any customer escalations

• Has good understanding of the delivery operational parameters and drive them to align with organization norms

• Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams

• Ability to work in matrix & global environment with multiple stake holders including SMU and GBL

• Shall be responsible to drive Delivery Industrialization across the geo

Qualifications:

Job Description:

In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.

You'd be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.

• Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives

• Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth

• Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.

• Would be instrumental in Delivery Led Growth by scoping new opportunities proactively

• Demand forecasting, planning and drive fulfilment with customer and internal stake holders

• Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals

• Identify and close early warnings on the projects to avoid any customer escalations

• Has good understanding of the delivery operational parameters and drive them to align with organization norms

• Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams

• Ability to work in matrix & global environment with multiple stake holders including SMU and GBL

• Shall be responsible to drive Delivery Industrialization across the geo

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Wipro-3088698
Employment Type: Full Time