Job Description:
In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.
You'd be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.
• Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
• Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth
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• Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
• Would be instrumental in Delivery Led Growth by scoping new opportunities proactively
• Demand forecasting, planning and drive fulfilment with customer and internal stake holders
• Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
• Identify and close early warnings on the projects to avoid any customer escalations
• Has good understanding of the delivery operational parameters and drive them to align with organization norms
• Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
• Ability to work in matrix & global environment with multiple stake holders including SMU and GBL
• Shall be responsible to drive Delivery Industrialization across the geo
Roles & Responsibilities:
Job Description:
In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.
You'd be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.
• Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
• Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth
• Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
• Would be instrumental in Delivery Led Growth by scoping new opportunities proactively
• Demand forecasting, planning and drive fulfilment with customer and internal stake holders
• Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
• Identify and close early warnings on the projects to avoid any customer escalations
• Has good understanding of the delivery operational parameters and drive them to align with organization norms
• Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
• Ability to work in matrix & global environment with multiple stake holders including SMU and GBL
• Shall be responsible to drive Delivery Industrialization across the geo
Qualifications:
Job Description:
In the new SMU -GBL structure, Sector Delivery Head is a very critical leadership role with accountability for overall delivery of Wipro services to our customers, leveraging capabilities across 4 GBL s.
You'd be responsible for managing large/growing geo within APMEA. The role is for a Sector Delivery head who can ensure seamless delivery of projects across GBLs.
• Responsible for multi Account Performance and Growth, Project reviews, Continuous Improvements, People Management, Trainings and Upskilling initiatives
• Work closely with the customer stakeholders for strengthening relationship, seek feedback and actionize improvements, weekly , monthly and quarterly business reviews, identify new opportunities and lead account growth
• Should have ability to interface with Customer stake holders (CXO, SVP, Directors) and arrive at Problem Definition / Business Case.
• Would be instrumental in Delivery Led Growth by scoping new opportunities proactively
• Demand forecasting, planning and drive fulfilment with customer and internal stake holders
• Drive MSA & SOW discussions and compliance to contractual commitments, proactive proposals
• Identify and close early warnings on the projects to avoid any customer escalations
• Has good understanding of the delivery operational parameters and drive them to align with organization norms
• Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the delivery teams
• Ability to work in matrix & global environment with multiple stake holders including SMU and GBL
• Shall be responsible to drive Delivery Industrialization across the geo