Job Description
Responsibilities:
- Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity CPQ, Vlocity OM/OM+.
- Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
- Serves as the technical expert on Appirio projects focused on Salesforce.com, vlocity and the Force.com platform.
- Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com.
- Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
- Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
- Provides mentoring and guidance to other team members, including offshore team members.
- Conducts business with the utmost professionalism including:
- Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy.
- Responds promptly to requests and never allows queries to fall into a "black hole."
- Attends meetings on time, always.
- Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.
- Familiar with project management fundamentals and fulfilling the project management role on projects.
- Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, vlocity and other custom solutions.
- Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
- Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
- Provides mentoring and guidance to other team members, including offshore team members.
- Serves as vlocity subject matter expert.
- Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.
- Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions.
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Required:
- Brings 8+ years project experience with packaged software or custom development implementations.
- Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software.
- Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality.
- Understand platform limitations and design alternatives to work around limitations
- Ability to split time between many projects at once
- Identify when business requirements conflict with technical capabilities
- Provide constructive feedback to project teams
- Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
- Partner with project managers to monitor project status and risk areas
- Perform the most advanced design and development tasks
- Bachelor's Degree in Computer Science, Business or a related field
- 8+ years of experience in a hands-on technical leadership position
- Some Vlocity experience or Vlocity certification(s)
- 5+ years Salesforce development experience
- 3+ years' experience of working on deployment teams, ideally using Agile development techniques.
- 1+ years Vlocity architecture experience
- Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation.
- Business operations and process experience in Insurance Sector
- Must be able to direct and drive development team
- 3+ Agile Methodology / SCRUM Framework
- Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred
- One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc)
- Had to spent atleast a year as Technical Architect in different projects.
- Vlocity Platform Developer/Consultant certification
- Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ
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