Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Wipro is urgently looking for a Salesforce Technical Lead for a temporary contract. As a Salesforce Technical Lead you help clients to achieve business value using Salesforce: you are a trusted advisor and leader who partners with business stakeholders and executives to design and implement a vision and architecture for the Salesforce Platform.
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Your Role:
- You take the lead on technical activities on a Salesforce program, propose best practices and focus on adding value.
- You ensure that out-of-the-box capabilities and configurations are maximized. You bring your experience when developments are required and ensure high quality deliverables.
- The role requires a good business acumen and a deep technical Salesforce product knowledge (Service Cloud, Experience Cloud and Marketing Cloud) and knowledge about available solutions to integrate Salesforce with other applications.
- Experience with the full lifecycle of Salesforce implementations is required, including requirements gathering, technical workshops, testing, migrating configurations between environments and managing releases.
- Oversee programmatic elements, integration, data migration throughout the implementation of Salesforce Service Cloud.
- Partner with the Functional Lead to design, document, and implement Salesforce solutions that aligns with business needs, project timelines and budgets.
- Collaborate closely with clients to understand their unique business needs and challenges.
- Lead and coordinate technical workshops.
- Translate client requirements into effective Salesforce solutions by leveraging your deep knowledge of the platform and best practices.
- Create technical deliverables such as integration design documents.
- Configure and customize Salesforce applications to deliver tailored solutions.
- Participate in testing, training, and post-implementation support to ensure the successful adoption of the Salesforce platform.
Your Profile:
- 8+ years of Salesforce experience.
- 10+ years of professional experience.
- Expert in multiple Salesforce applications, ideally: Service Cloud and Experience Cloud, Marketing Cloud, Public Sector Solutions.
- Strong understanding of the Salesforce platform and of integrations, single sign-on, security, etc. (MuleSoft, Apigee, Informatica, other API management or ETL tools are a plus).
- Hands-on design and development of customized components (Apex, Visualforce, Lightning Components, front end web technologies).
- Multiple Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant, or similar).
- Experience with international and virtual teams.
- Consulting skills: ability to guide customers in making the best decisions in their context. •
- Strong analytical and problem-solving skills to address complex business challenges.
- Ability to manage stakeholders to get to the desired outcome.
- Self-starter, accountable and meeting commitments.
- Excellent interpersonal and communication skills to collaborate with clients, colleagues and with Salesforce.
- Pre-sales experience for proposals and demos for prospects.
- Knowledge of the Agile Scrum methodology.
- Project management experience is a plus.
- Fluent in Dutch or Flemish and English is mandatory.
Diversity and Inclusion at Wipro
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.