Job Description
Solution Architect
- Responsible for end-to-end solution design, development, and documentation as part of pre-sales activities
- Bring in deep Salesforce Pre-Sales and Technical expertise across multiple Salesforce clouds (e.g. Sales, Service, Experience, Industries, Platform, etc) .
- Understands business context and challenges to define the vision and requirements for the solution. Recommends potential options, selecting the most optimal option (across RFI/RFP and proactive pursuits)
- Accountable for activities around solution ideation, solution design, estimation and commercial modelling leveraging best in class Salesforce development and technical guidelines
- Help arrive at the right pricing model, co-ordinate delivery and pricing reviews to ensure alignment on the deal solution
- Good understanding of advisory services, application managed services (AMS), application development (ADM) operating models and modern agile ways of working
- Coordinate with alliance teams, external partners as required for the deal solution working in close collaboration with multiple stakeholder teams
- Drive ongoing practice competency development and knowledge management with POVs, collaterals, solutions, deal analysis, case studies etc.
- Key KPIs : TCV supported, Win-rate, Solution Innovation/Repeatability, Feedback
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Desired capabilities/ skillsets:
- 15+ years Salesforce Pre-Sales / Technical Architecture experience with strong Technical and Functional knowledge.
- Experience in consulting and transformation programs is good to have
- Previous experience in delivery and/or client engagement management is an added advantage
- Strong skills in MS Office for document development and modelling
- Architecture Certification in Sales Cloud, Service Cloud, Experience Cloud, Industries Cloud etc.
- Self-driven with strong customer interfacing, stake holder management with sense of ownership and accountability,
- Able to articulate the value proposition to stakeholders with excellent written communication, flow, and structure
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