RN (Registered Nurse Pediatrics, Adult, OB/GYN) - Call Center

Wipro is seeking RNs who combine excellent nursing and call center skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team.
Wipro is a leading, publicly traded, global IT solutions and services company with over 210,000 dedicated employees serving clients across multiple continents and over sixty countries.
We offer a strong compensation package that includes competitive hourly pay, the ability to earn overtime, and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.

Primary Responsibilities:
• Assesses and triages immediate health concerns telephonically.
• Provides concise, appropriate, and safe nursing guidance.
• Identifies problems or gaps in care, offering opportunity for intervention, and ER diversion as appropriate.
• Communicates with patients, and respective members of the healthcare team regularly.
• Engages with fellow teammates, and leadership via multiple communication platforms.
• Provides health education and coaches consumers on available care options.
• Documents all patient interactions via multiple EMR - nextGen and tracking platforms.
• Special projects, initiatives, and other job duties as assigned.

Requirements:
• 2+ years' experience of Nursing
• Minimum of one year experience using EPIC
• Pediatrics, OB/GYN or Adult RN experience
• Triage experience
• Current unrestricted, good standing active RN licensure for the State of NY
• Access to high-speed internet and hard-wired via ethernet cable to internet.
• Dedicated, private, distraction free space in home for home office
• Mandatory attendance to training
• Full Time hour (40 hours per week -8 hours per shift)
• Weekends mandatory
• Proficient level of experience with Microsoft Office applications, and solid technical aptitude
• Interview on camera

Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.

Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.