2122647
Roles & Responsibilities:
QTL experience
- Knowledge on Quality process
- Feedback techniques
- Knowledge on 7 QC tools
- Understanding of dynamic deliverables management
- Shrinkage
- Attrition
- conflict management
- HC allocation
- Effective communication.
Skills Required
- Process Approach and comprehension of customer requirements
- Mature individual with ability to work & communicate with people across production floor
- Ability to think analytically
- Good interpersonal skills
- Internal and External Stakeholder Management skills
- Good product knowledge supported with excellent communications & presentation skills
- Strong understanding of MS Office tools (Word, Powerpoint, Excel)
- Ability to coach and mentor agents
- Complex problem solving and critical thinking
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Qualifications:
Graduate
QTL experience
- Knowledge on Quality process
- Feedback techniques
- Knowledge on 7 QC tools
- Understanding of dynamic deliverables management
- Shrinkage
- Attrition
- conflict management
- HC allocation
- Effective communication.
Skills Required
- Process Approach and comprehension of customer requirements
- Mature individual with ability to work & communicate with people across production floor
- Ability to think analytically
- Good interpersonal skills
- Internal and External Stakeholder Management skills
- Good product knowledge supported with excellent communications & presentation skills
- Strong understanding of MS Office tools (Word, Powerpoint, Excel)
- Ability to coach and mentor agents
- Complex problem solving and critical thinking