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Quality team Lead

AT Wipro
Wipro

Quality team Lead

Hyderabad, India

2122647

Roles & Responsibilities:

QTL experience

  • Knowledge on Quality process
  • Feedback techniques
  • Knowledge on 7 QC tools
  • Understanding of dynamic deliverables management
  • Shrinkage
  • Attrition
  • conflict management
  • HC allocation
  • Effective communication.

Skills Required
  • Process Approach and comprehension of customer requirements
  • Mature individual with ability to work & communicate with people across production floor
  • Ability to think analytically
  • Good interpersonal skills
  • Internal and External Stakeholder Management skills
  • Good product knowledge supported with excellent communications & presentation skills
  • Strong understanding of MS Office tools (Word, Powerpoint, Excel)
  • Ability to coach and mentor agents
  • Complex problem solving and critical thinking

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Qualifications:

Graduate

QTL experience
  • Knowledge on Quality process
  • Feedback techniques
  • Knowledge on 7 QC tools
  • Understanding of dynamic deliverables management
  • Shrinkage
  • Attrition
  • conflict management
  • HC allocation
  • Effective communication.

Skills Required
  • Process Approach and comprehension of customer requirements
  • Mature individual with ability to work & communicate with people across production floor
  • Ability to think analytically
  • Good interpersonal skills
  • Internal and External Stakeholder Management skills
  • Good product knowledge supported with excellent communications & presentation skills
  • Strong understanding of MS Office tools (Word, Powerpoint, Excel)
  • Ability to coach and mentor agents
  • Complex problem solving and critical thinking

Client-provided location(s): Hyderabad, Telangana, India
Job ID: Wipro-3105622
Employment Type: Full Time