Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role:
The role incumbent is responsible for the success & profitability of programs AD / SI program ( 15-20 million USD p.a) or AM program >20 million USD pa . At this level , the Program Director is the primary interface from Wipro and handles high value, high complexity programs e.g. Programs which have high Risk in form of contract ( SI) , multi-geo implementation, change management and programs with high number of vendors
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Do:
Financial:
Is responsible for Gross margin achievement for the Program
Is responsible for bonus received or penalty paid from/to the customers
Adhere to project cash flow schedule
Is responsible for reducing value at risk
Offering/competency:
Is responsible for increasing employees and contractors with contribution above X%
Responsible for increasing project effort charged to domain experts
Formulate an appropriately structured Governance framework for the account in which he/she is the sole Program manager. Else work as per the governance framework defined by the PD
Responsible for creating a clearly defined and documented escalation mechanism in place
Ensure governance ties in with Scope/Change Management
Delivery/Customer satisfaction
Lead and Own the Program Delivery (schedule/risk/issues/changes/dependencies)
Help establish the required execution and project methodologies synergizing customer and Wipro methodologies
Responsible for meeting Program Quality Cost Delivery schedule
Manage operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge)
Responsible for number of customer escalations (#) and % customer escalations with overdue resolution
Responsible for meeting ERD compliance (%)
People
Leads planning workshops and program steering committee meetings
Develops and mentors project managers and PMO for exceptional performance from team members to improve performance
Manages & Controls employee attrition rate
Ensures that eligible employee are released for rotation
Managing Customer Relationship and Scope Management
Ensures that requirements document is comprehensive with clearly outlined scope boundary, non-functional requirements are captured quantitatively.
Develops a common understanding and sign- off on requirements by the business users.
Uses the right kind of requirement management tools to ensure correct understanding and scope idenfications
Provides wire-frames depicting user interface to give good view of the navigation
Brand Building Initiatives
Participates in initiatives which help in building Wipro Brand and developing progressive delivery.
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.