Introduction
Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and new ground-breaking technologies to help our clients adapt to the digital world and make them a successful and innovative company. We are an organization recognized globally for its comprehensive portfolio of services, strong dedication to sustainability and good corporate citizenship, we have over 255,000 hard-working, respected employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and exciting new future.
It's also an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro #2 overall in Europe as a "Top Employer" for 2023, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. This is accompanied by exciting business growth where Wipro has posted continued growth of 45% over the last 10 quarters coming into FY24.
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From April 1 st 2023, Wipro's Domain & Consulting (D&C) group moved to a Global Business Line reporting into our CEO, this evolution of our business is aligned to our clients' strategic priorities, and will allow us to
- drive better delivery synergies and orchestration
- enhance the experience we deliver across the client journey
- streamline decision making and channel our investments more effectively
- build new capabilities ahead of the market to capitalize on untapped opportunities
- create more opportunities for talent development and reskilling, across the firm.
Overview
This career opportunity within our career framework is at Partner level and is for the BFSI Consulting business unit, the largest consulting domain at Wipro. The Program Director for E2E Application Management Services will lead the strategic planning, execution, and delivery of application management across one of our Banking Client. This role involves overseeing the entire lifecycle of banking applications from inception through development, deployment, maintenance, and retirement. The Program Director will ensure that application management services are delivered efficiently, meet the evolving needs of the business, align with industry standards, and enhance customer experience.
The disciplinary manager for this position is Pankaj Gupta and the location of the role is Hamburg. People with disabilities with appropriate suitability are in favour.
The leader will be expected to build C-level relationships, and leverage strategic partnerships as relevant for business growth strategy.
The Opportunity:
- Strategic Leadership : Define and implement a strategic vision for managing one of German's Bank's applications end-to-end, ensuring alignment with the bank's overall business strategy.
- Program Management : Oversee multiple project teams and streams within the E2E Application Management Service Operating Model, ensuring timely and within-budget delivery of projects.
- Stakeholder Management: Act as the primary liaison between IT, business units, and external vendors. Ensure that application management strategies meet business needs and expectations.
- Risk Management: Identify, assess, and mitigate risks associated with application management, ensuring compliance with regulatory standards and minimizing potential impacts on business operations.
- Technology Innovation: Stay abreast of emerging technologies and industry trends. Advocate for and lead the adoption of technologies and practices that can enhance application performance and customer satisfaction.
- Budget Management: Develop and manage the budget for application management services, ensuring optimal allocation of resources and cost efficiency.
- Team Leadership : Lead, mentor, and develop a high-performing team of IT professionals and project managers. Foster a culture of innovation, collaboration, and continuous improvement.
5-Habits for Success at Wipro
- Being Respectful , this requires that you treat others how you want to be treated.
- Being Responsive , this requires that you always acknowledge, commit and respond within reasonable timeframes.
- Always Communicating , this requires that you ensure information flows (including difficult news) in a timely, proactive and consistent manner.
- Demonstrate Stewardship , this requires that you put the interest of Wipro ahead of everything else (business unit / team / self).
- Building Trust , this require that you demonstrate a high say-do ratio in everything you do without externalizing failures.
- Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven experience (10+ years) in IT program management, with a strong focus on application development and management within the banking or financial services industry.
- Demonstrated leadership in managing large, cross-functional teams and complex IT projects.
- Deep understanding of the banking industry's regulatory environment and compliance standards.
- Strong financial acumen and experience in budget management.
- Excellent communication, negotiation, and stakeholder management skills.
- Strategic thinking and visionary leadership.
- Strong analytical and problem-solving abilities.
- Proficient in project management methodologies (e.g., Agile, Waterfall).
- Expertise in application lifecycle management tools and practices.
- Ability to foster innovation and manage change effectively.
I f you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.
We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.
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