Responsible to respond to inbound inquiries from providers and members on Eligibility and Benefits (medical and behavioral health), Claims Inquiry , Provider Inquiry pre-authorization
Answer calls coming from potential and enrolled members of a US healthcare insurance company. These calls are mainly on customer service - providing formation, requesting for help, following up on a previous concern, exploring new plans, cancelling existing plans, filing for appeals and/or grievances.
Responsible to respond to inbound inquiries from providers and members on Eligibility and Benefits (medical and behavioral health), Claims Inquiry , Provider Inquiry pre-authorization. Atleast High School Graduates with or without experience.
- Computer literate (MS Programs mainly)
- Trainable / has experience in customer service
- Good communication skills
Want more jobs like this?
Get Business Operations jobs in Manila, Philippines delivered to your inbox every week.