Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Production Agent

AT Wipro
Wipro

Production Agent

Manila, Philippines

Responsible to respond to inbound inquiries from providers and members on Eligibility and Benefits (medical and behavioral health), Claims Inquiry , Provider Inquiry pre-authorization

Answer calls coming from potential and enrolled members of a US healthcare insurance company. These calls are mainly on customer service - providing formation, requesting for help, following up on a previous concern, exploring new plans, cancelling existing plans, filing for appeals and/or grievances.

Responsible to respond to inbound inquiries from providers and members on Eligibility and Benefits (medical and behavioral health), Claims Inquiry , Provider Inquiry pre-authorization. Atleast High School Graduates with or without experience.

  • Computer literate (MS Programs mainly)
  • Trainable / has experience in customer service
  • Good communication skills

Want more jobs like this?

Get Business Operations jobs in Manila, Philippines delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.
Client-provided location(s): Quezon City, Metro Manila, Philippines
Job ID: Wipro-3089603
Employment Type: Full Time