Role Purpose

The purpose of the role is to lead successful product creation by managing its end to end lifecycle from ideation to implementation and to successful launch in market

Do

1. Develop new products/product lines which suit market needs
   1. Define product development roadmap from its conception to market release
      1. Do market research and understand market- driven business needs and objectives to define product requirements and strategy
      2. Produce a high-level design document to demonstrate product feasibility and functionality

• Collect architectural design and technical requirements and prepare engineering delivery plan

1. Prioritize product features as per the business value and ROI to be delivered to the client
2. Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one
3. Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI

• Analyse, propose and implement the core technology strategy for product development
• Develop, implement, and maintain production timelines across multiple modules

1. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
2. Validate the solution/ prototype from technology, cost structure and customer differentiation point of view
3. Tracks industry and application trends and relates these to planning current and future IT needs

• Provide product support to the clients whenever an issue is raised
• Ensure process compliances, security, open source clearances, legal clearances etc completed while developing the product

1. Ensure Stakeholder Management
   1. Collaborate with sales, development, consulting teams to prioritize work and drive the product and business-planning process
   2. Provides technical and strategic input during the product deployment at the client site

• Ensure optimal client engagement and support pre-sales team while presenting the entire product design and its principles to the client

1. Team Management
   1. Resourcing
      1. Forecast talent requirements as per the current and future business needs
      2. Hire adequate and right resources for the team
   2. Talent Management
      1. Ensure adequate on boarding and training for the team members to enhance capability &effectiveness
      2. Build an internal talent pool and ensure their career progression within the organization

• Manage team attrition

1. Drive diversity in leadership positions

1. Performance Management
   1. Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
   2. Ensure that the Performance Nxt is followed for the entire team
2. Employee Satisfaction and Engagement
   1. Lead and drive engagement initiatives for the team
   2. Track team satisfaction scores and identify initiatives to build engagement within the team

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Product Leadership Team

For product development, reporting and governance

Vertical Sales

For work coordination and support in

providing solutions to enhance product sale

Vertical Delivery Teams

To implement the products at the client site

Holmes Roll out team

For automation roll out purpose

HRBP

For hiring and managing resources

External

Vendors/ Partners

Solutioning on cloud and new technical components

Customer

To implement the products at client site

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill
  • Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem - Expert
  • Market Intelligence - Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain - Master
  • Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert
  • Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - Master
  • Technical knowledge - Complete understanding of technology and infrastructure used for product creation and deployment - Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert

Applies the competency in all situations and is serves as a guide to others as well.

Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

• Behavioural Competencies
  • Strategic perspective
  • Technology Acumen
  • Innovation
  • Problem Solving approach
  • Managing Complexity
  • Client centricity
  • Execution excellence
  • Change agility
  • Passion for results

Deliver

No.

Performance Parameter

Measure

1.

Product development and management

Number of new assets created, quality of design/, Cost involved, quality and timeline, CSAT, successful implementation at client's end, existing products taken into the market for implementation

2.

Team Management

% trained on new age skills, Team attrition %, Employee satisfaction score

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