Role Purpose

The purpose of the role is to create exceptional product architectural design for the existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction.

Do

Develop architectural designs for the new and existing products

Define product requirements and design needs by displaying complete understanding of product vision and business requirements

Understand market- driven business needs and objectives; technology trends and requirements to define architecture requirements and strategy

Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options

• Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one

Analyze, propose and implement the core technology strategy for product development

Conduct impact analyses of changes and new requirements on the product development effort

Provide solutioning of RFP s received from clients and ensure overall product design assurance as per business needs

Collaborate with sales, development, consulting teams to reconcile solutions to architecture

Analyse technology environment, enterprise specifics, client requirements to set a product solution design framework/ architecture

• Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology

Define and understand current state product features and identify improvements, options & tradeoffs to define target state solutions

Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps

Validate the solution/ prototype from technology, cost structure and customer differentiation point of view

• Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem
• Tracks industry and application trends and relates these to planning current and future IT needs

Provides technical and strategic input during the product deployment at the client site

Support Delivery team during the product deployment process and resolve complex issues

Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications.

• Identifies implementation risks and potential impacts.

Maintain product roadmap and provide timely inputs for product upgrades as per the market needs

Enable Delivery Teams by providing optimal delivery solutions/ frameworks

Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor

Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results

Identify technical, process, structural risks and prepare a risk mitigation plan for the product

Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams

Leads the development and maintenance of enterprise framework and related artefacts

Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams

Ensure optimal Client Engagement

Support pre-sales team while presenting the entire product design and its principles to the client

Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed

• Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor

Competency Building and Branding

Ensure completion of necessary trainings and certifications

Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research

Develop and present a point of view of Wipro on product design and architect by writing white papers, blogs etc.

Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits

Be the voice of Wipro's Thought Leadership by speaking in forums (internal and external)

Mentor developers, designers and Junior architects for their further career development and enhancement

Contribute to the architecture practice by conducting selection interviews etc

Team Management

Resourcing

Anticipating new talent requirements as per the market/ industry trends or client requirements

Hire adequate and right resources for the team

Talent Management

Ensure adequate onboarding and training for the team members to enhance capability & effectiveness

Build an internal talent pool and ensure their career progression within the organization

• Manage team attrition

Drive diversity in leadership positions

Performance Management

Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports

Ensure that the Performance Nxt is followed for the entire team

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Delivery teams

Review of architectural process deployment in engagements, escalation management, issue resolution

Pre-sales team

For solutioning and architectural design purpose

Holmes engineering and roll out

For automation purpose

Talent Transformation Team, Competency Group

Plan and support delivery of Technical Trainings, knowledge sharing

HRBP

For hiring and managing resources

Finance

Revenue / budgets

Talent acquisition team

Recruitment

External

Vendors/ Partners

For strategic alignment and partnerships, training

Industry forums

Best practices, market intelligence, knowledge sharing

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill
  • Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem - Expert
  • Market Intelligence - Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain - Master
  • Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert
  • Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - Master
  • Technical knowledge - Complete understanding of technology and infrastructure used for product creation and cyber risks involved, architectural designs and principles - Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert

Applies the competency in all situations and is serves as a guide to others as well.

Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

• Behavioural Competencies
  • Strategic perspective
  • Technology Acumen
  • Innovation
  • Problem Solving approach
  • Managing Complexity
  • Client centricity
  • Execution excellence
  • Change agility
  • Passion for results
  • Nurturing people
  • Executive presence

Deliver

No.

Performance Parameter

Measure

1.

Product design and development

CSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards

2.

Capability development

% trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs)

3.

Team Management

Team attrition %, Employee satisfaction score

Cloud Engineering AWS