Oracle XStore Technical Consultant

About Wipro:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

• A PROUD HISTORY OF OVER 75 YEARS
• FY22 REVENUE 10.4 BN USD
• WE'RE PRESENT IN 66 COUNTRIES
• OVER 1,400 ACTIVE GLOBAL CLIENTS

• Provide level 2/3 support of xStore, xCenter and Integrations into and out of the xStore ecosystem.
• Functional Analyst should be able to take issue reported and isolate the issue and determine solution.
• Work closely with Customer IT teams as needed in support of POS and reported issues.
• Document issue and solution.
• Analyze issue to determine root cause.
• Technical Analyst should be able to develop the solution identified upon approval.
• Full testing of the solution as well as regression testing of the application.
• Ability to provide solution in hot fix or in a patch.
• Ability to consolidate patches into releases.
• Flexible with timings - ready to support during non-office hours.
• Good communication and customer management skills.