Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
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- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE'RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role Mandate:
Elicitation and high-quality requirements analysis for each build to meet or exceed conformance to operational efficiency standards.
Ensure that changes proposed do no cause loss of revenue or negative customer impact.
Role accountabilities:
Planning & Development
- Processing intake funnel items and support prioritization of request by providing clearly documenting Value statement (ROI, Regulatory, Security, Shaw Brand reputation, CX impact, Front Line impact, Prevent Loss of revenue)
- Identify requirements and document deliverables (creating stories/JIRA Cards, BRDs, FRDs, Process Documentation/Maps) for initiatives.
- Define acceptance criteria and review with stakeholders
- Maintain a functional understanding of design and requirements
- Support Business with shifting priorities due to competitive business landscape and participating in defining MVP
- Participate in the development of Domain Road map and Solution evaluation for deliverables
- Cross-domain contracts and user stories sign-offs
- Review the test evidence artifacts
Domain Knowledge
- Acquire knowledge in the business domain to ensure deliverables meet the business requirements and do not introduce new anomalies
- Understand high-level business processes and priorities to support domain vendor partner deliver the high-quality work
- Identify/Create/Modify any new, or adjust the current domain processes as required
- Using domain knowledge, Leadership skills, critical thinking, and problem-solving skills to negotiate creative solutions that follow the 80/20 rule (80% of value to come from 20% of the work)
Communication
- Build and Maintain relationships with cross-domain (including Release teams) and business groups to ensure each party's requests/requirements are met and processes documented to ensure timely and proactive communication
- Flag business issues/risks based on design and documentation of any deliverables/initiatives (with the assistance of Tech Leads/Architects)
- Communicate expectations
People
- Balanced, professional (respectful), focused.
- Lead by example and promote Shaw values
Financial & Operational Metrics:
- Requirement Quality
- Process Engineering
- Fulfillment of request
- Domain satisfaction (feedback)
- Documentation Quality
- Deadlines / Deliverables met
Key Organizational Interface Points & Shared Responsibilities:
- Collaborate with other BAs, tech leads, QA, and developers on documenting new/existing processes, requirements, issue identification, and resolution
- Communicate changes/impacts to other teams
- Understand BMA portfolio and how changes impact domain and BMA
- Collaborate with teams on projects prioritized by the BMA portfolio
- Work with other BAs, team leads, tech leads, QA, and developers to prioritize application changes
- Sprint/Release planning
" Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. "
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.