Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Responsibilities
• Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned.
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• Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.).
• Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement.
• Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined.
• Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements.
• Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy.
• Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based).
• Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc.
• Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues.
• Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required.
• Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc.
• Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro.
• CCNP Equivalent Certifications with around 5 years' experience.
• Should be able to Multitask & involve in multiple projects at a time.
• Take lead and participate in S0 calls and Outages till resolution
Networking - Data Administrator
Primary Skills - Routing, Switching & Wireless LAN, SDWAN
Secondary Skills - Firewalls, SolarWinds
Required Skills
- 5 to 10 years of experience in understanding and working knowledge on LAN, Wireless LAN, WAN & SDWAN
- Strong knowledge and hands-on Routing, Switching & Wireless LAN network.
- Extensive experience on configuring & troubleshooting Routers, Switches & wireless controllers.
- Strong Knowledge on Cisco Routers, Switches, WLC, Access Points.
- Worked on LAN, WAN, Wireless incidents, diagnosis and troubleshooting till resolution.
- Provide second level and third level network support on incidents and contribute to provide RCA.
- Ensure the design, provisioning, upgrading, capacity planning and performance testing of network.
- Produce network diagram, technical documentation, test plans, reports and records regarding infrastructure solutions.
- Maintain and ensure current SLA & KPIs requirements for support.
- Worked in a Datacenter & Branch environment with focus on routing and switching
Desired Skills
- Strong communication skills.
- CCNP or higher certification.
- Knowledge of Cisco Firewalls.
- Knowledge of Network Monitoring tools like SolarWinds.
- Experience of working with global clients and worked in at least one Managed services project.
- Clear understanding of Incident Management, Problem Management, Change Management & Service request along with Ticketing Tool like Service Now. Should be able to create new tickets, modify/update tickets, and assign tickets to various queues.
- Able to work on Change requests of the existing WAN, LAN & Wireless LAN.
- Ability to do proper documentation of assets, configuration details through Asset Management and Documentation Management.
- Splunk log management and knowledge of Splunk search queries, Wireshark Network troubleshooting tools.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.