Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Summary: The Program Manager is responsible for managing specific projects within the organization, ensuring they are completed on time, within budget, and to the required quality standards. This role involves coordinating with various teams, implementing project management methodologies, and fostering a collaborative work environment. The Program Manager will also be responsible for managing stakeholders and promoting professional growth and development opportunities for team members.
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- Manage the planning, execution, and completion of specific projects.
- Implement project management methodologies, standards, and tools.
- Ensure projects are completed on time, within budget, and to the required quality standards.
- Foster a positive and collaborative work environment, promoting professional growth and development opportunities for team members.
- Manage stakeholders (internal and external) and work cross-functionally and collaboratively.
- Communicate project accomplishments and share learnings with the broader program teams.
- Escalate project issues that require senior management review.
- Demonstrate tenacity by challenging the status quo and engaging with stakeholders at all levels of the organization, including leaders, without fear of hierarchy.
- Ensure outstanding performance against key metrics mentioned in the agreement
- Regular cadence around contract compliance
- Evaluate performance with key metrics (accuracy, customer service metrics etc.)
- Set direction for the team, track progress against targets through regular cadence calls and course correct as require
- Drive the focus of the team on quality and adherence to contract compliance processes
- Drive and implement structured cadence around quality, both process and transactional
- Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed
- Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc.
- ts
Competencies
Client Centricity
Effective communication
Learning Agility
Execution Excellence
Collaborative Working
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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