Licensed Insurance Sales Agent - Delta Dental

Position Location : Remote

As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review , and cross selling vision. various ancillary products.

Job Description :

• Take inbound calls from prospects and existing members. & make outbound calls to warm/hot leads or existing customers .

• Ability to navigate various applications and multi-task.

• Have interactive conversations with prospective and existing customers to showcase your active listening skills

• Effectively create customer need by conducting various probing techniques.

• Accurately describe benefits and features for all available product lines.

• Follow documented processes and guidelines.

• Document systems properly to ensure accurate tracking and accountability.

• Achieve all sales and call center goals.

• Act as Peer Trainer to facilitate new hire transition from classroom to production. ?

• Perform administrative type tasks that support team. (This is a limited need among the team and will be taken into consideration for performance ).

• Be actively engaged in team chat to support own learning and the learning of others.

• HS Diploma or GED required.

• Valid insuranc e license with health component.

• Current continuing education requirements for license must be met

• Knowledge of successful selling techniques.

• Excellent oral and written communication skills.

• Outstanding customer service skills

• Must have an enthusiastic, flexible and assertive personality.

• Experience in a call center.

• Ability to sit for long periods of time.

• PC literate. K nowledge of Microsoft Office Suite Products is a plus

• Must be comfortable in a competitive goals driven sales environment.

• Must demonstrate multi-tasking and critical thinking skills regularly .

• Passion for helping people and developing strong sales relationships

• Conduct yourself in a professional manner at all times

• Good attendance is a must.

• Hardwired high-speed internet connection wi th a minimum download speed of 3 0mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.

• Ability & flexibility to troubleshoot any connectivity issues with your local ISP

• Ability to work independently and self-manage to requirements

• A private home workspace where customer information can remain secure

• Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other advisors to succeed and hit new goals.

• Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers

• Sales-minded, and open to connecting via phone and your network

• Goal-oriented, with a focus on achieving sales success

• Open and receptive to coaching and feedback

• Take control of your career and positively impact the lives of our customers.