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Licensed Insurance Agent - Remote

AT Wipro
Wipro

Licensed Insurance Agent - Remote

Tampa, FL

Licensed Insurance Sales Agent - Delta Dental

Position Location : Remote

As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review , and cross selling vision. various ancillary products.

Job Description :

  • Take inbound calls from prospects and existing members. & make outbound calls to warm/hot leads or existing customers .
  • Ability to navigate various applications and multi-task.
  • Have interactive conversations with prospective and existing customers to showcase your active listening skills

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  • Effectively create customer need by conducting various probing techniques.
  • Accurately describe benefits and features for all available product lines.
  • Follow documented processes and guidelines.
  • Document systems properly to ensure accurate tracking and accountability.
  • Achieve all sales and call center goals.
  • Act as Peer Trainer to facilitate new hire transition from classroom to production. ?
  • Perform administrative type tasks that support team. (This is a limited need among the team and will be taken into consideration for performance ).
  • Be actively engaged in team chat to support own learning and the learning of others.

Qualifications:
  • HS Diploma or GED required.
  • Valid insuranc e license with health component.
  • Current continuing education requirements for license must be met
  • Knowledge of successful selling techniques.
  • Excellent oral and written communication skills.
  • Outstanding customer service skills
  • Must have an enthusiastic, flexible and assertive personality.
  • Experience in a call center.
  • Ability to sit for long periods of time.
  • PC literate. K nowledge of Microsoft Office Suite Products is a plus
  • Must be comfortable in a competitive goals driven sales environment.
  • Must demonstrate multi-tasking and critical thinking skills regularly .
  • Passion for helping people and developing strong sales relationships
  • Conduct yourself in a professional manner at all times
  • Good attendance is a must.
  • Hardwired high-speed internet connection wi th a minimum download speed of 3 0mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.
  • Ability & flexibility to troubleshoot any connectivity issues with your local ISP
  • Ability to work independently and self-manage to requirements
  • A private home workspace where customer information can remain secure
To take advantage of our training a successful representative should possess all of the following skills and abilities :
  • Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other advisors to succeed and hit new goals.
  • Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers
  • Sales-minded, and open to connecting via phone and your network
  • Goal-oriented, with a focus on achieving sales success
  • Open and receptive to coaching and feedback
  • Take control of your career and positively impact the lives of our customers.

Client-provided location(s): Tampa, FL, USA
Job ID: Wipro-3096482
Employment Type: Other