JD Details:
- MS Exchange Admin(L2/L3-Mandatory)
- Good troubleshooting Skills on Exchange Server 2016/2019/Exchange online
- Should have basic knowledge in Exchange PowerShell
- Knowledge on AD Specific to Exchange attribute would be needed
- Troubleshooting mail delivery and message tracking issue
- Performing Trending & Analysis from ticketing systems to determine chronic behaviour with issues\requests on 24/7
- Should be able to handle issues independently, need to represent outage bridge and have to send IR issue updates
- Troubleshooting and Analysing server related issues
- Minimum work Experience 6-8 years in Exchange
- Basic troubleshooting knowledge in Active sync, Good, IOS related issues.
- Office 365 migration and administration.
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Effective communication skills
Ability to take ownership for issue and work on it for resolution.
Work on ITIL process.
Microsoft Exchange Server Admin