Roles & Responsibility

• IT Solution design for setting up ODC based on the project requirement which includes Business ramp-up, relocation, expansion and new logo
• RFI /RFP response on IT infra
• Participate in customer Due Diligence, able to handle customer Visits, CIO visits & provide end-to-end support for Deals and BAFO needs, MSA reviews etc
• Creation and Submission of IT solution document to Business and end Customer based on the engagement
• Collaboration with internal teams and with external Telecom Service provider and IT vendors
• Governance & Review of ODC setup process in line with customer sign-off and as per expected go live date
• IT initiatives driven by Enterprise (Business specific)
• Start Green Project Delivery and Governance
• Quality and Security Compliance for account
• Should understand the process and adhere to the same
• Drive and govern Global Delivery Enablement Initiatives for Business

• Knowledge on routing and switching concepts and technologies (Cisco ASR1000, ISR4000, C9000,C6500, 4500, Nexus platform )
• Experience with DNA, SDA, ACI, ISE - C9300
• Strong Knowledge on VPN, MPLS technology and Firewalls ( Checkpoint, Palo Alto UTM/NGTP firewall) Hybrid Cloud Architectures; IaaS, Amazon Web Services and/or Microsoft Azure
• Knowledge on Forward & Reverse proxy, WAF Remote access and IPSEC VPN solutions
• Knowledge on IPS, APTs, Security Solution Blue Coat, ZScaler
• Knowledge on ACD, Toll /TFN, CTI integration, IVRS, SIP Trunking
• Load Balancing (Radware, F5, Cisco ACE, others) Wireless Controller, Access Points (Cisco CT5508, Meraki)
• Knowledge in dynamic and static routing protocols including OSPF, BGP, VRFs, PBB, MPLS, etc.
• Should have knowledge on Security controls, Audit Requirements - ISO 27001, SSAE16 etc