GENERAL SCOPE OF THE POSITION :

The HR Business Partner is responsible for enabling HR processes and objectives with employees and management in designated business units/ practices.

The position is a blend of operational deliverables, quality projects and partnerships with business and other support functions, in order to deliver value-added service to management and employees as per the company's guidelines, regulations and objectives.

MAIN TASKS, ATTRIBUTIONS, ACTIVITIES :

People Practices/ EE Experience

• Leads autonomously HR processes for allocated practices/ accounts (performance calibration, promotions/ progressions, employees' queries, etc.) and is SOPC for service lines/ practice/ accounts. Provides timely information and/or education to employees and people managers of company on HR practices and policies.
• Collates feedback via SKIP level sessions, NMAs, FGDs, 1:1s, exit interviews, HR Unplugged and proactively proposes improvement measures. Ensures a regular follow up to action plans agreed with managers as a result of the above sessions and brings visibility to L2 on those.
• Analyzes and interprets various types of employee reports from Power BI & other tools (e.g. employees' satisfaction, attrition %, exit data etc.) to guide business on decision making. Coaches people managers on available tools and solutions on issues.

• Partners with people managers via planned calendar in order to cascade and coach on HR policies and people practices that support the day-to-day business. Provide HR expertise in the areas such as feedback, employee relations, development and legal.
• Educates team leaders/ managers on engagement initiatives, R&R, performance feedback, performance calibration, career changes (including internal recruitment) and employee engagement. Challenge when necessary.

• Participates in the creation of a DEI & Wellness country action plan and help with the roll-out and implementation.
• Participates in the creation and delivery of various workshops related to wellness and DEI, favoring the engagement/ team bonding of all employees at country level.

• Educates, coaches, and partners with managers on employee development goals and EES plans. Support leaders to create plans and follow them up.
• Participates in/ lead the continuous development of HR programs, such as retention, quality projects, etc.
• Actively gets involved in business dynamics (ramp-ups & downs) and ensure legal flawless execution.
• Ensures a correct level of communication to HR management and relevant stakeholders.

• Partners with other enabling functions to complement on value-added programs in areas of recruitment, HR process improvement, training, career development, mobility, and job performance.
• Assesses, proposes and leads projects of processes/ policies improvement based on feedback from managers and employees in order to accelerate a culture of performance and excellence in which employees are central, and feel engaged & inspired to deliver and go the extra mile.

• 3-5 years of previous work experience, resolving complex HR and employees issues. Previous work experience as HRBP/ HR COE is required, preferably in multinational companies
• Professional qualifications in the fields of: Human Resources, Recruitment, L&D, etc.
• Computer skills, MS Office package
• Foreign languages skills: English language skills - advanced level (written, reading and spoken)

• Demonstrates analytical thinking, problem solving, and decision making skills. Critical thinker with success in facilitating and developing innovative solutions to business issues.
• Ability to manage multiple, complex issues and prioritize projects and tasks
• Outstanding interpersonal and communication skills, both verbal and written.
• Ability to adapt communication based on audience.
• Ability to listen and understand the needs of the employees and management and find solutions tailored for each situation
• Shows a proactive attitude and can work with minimal direction
• High integrity, always acting as per the compliance standards and company values
• Coach and influence to achieve business results
• Deep understanding of local laws