Head Pre-Sales / Sr. Solution Architect..
As a Solution Architect, you will own the integrity and strength of the solutions recommended. You'll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform
Responsibilities
This is a varied delivery leadership role, with the following responsibilities:
- Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
- Review solutions and recommending improvements,
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
- Provide guidance on user story writing style,
- Ensure success and acceptance criteria are defined for each story,
- Describe and illustrate designs with appropriate justifications,
- Ensure documentation of the steps for testing,
- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
- Collaborative project and workstream planning.
- Ability to tailor communication to multiple audiences at all levels
- A self-starter, experienced in leading projects or delivery work streams
- Outstanding written communication skills
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- 10 - 12 years' experience in a leading role in delivering Salesforce projects,
- Excellent communication skills, written, verbal, and interactive when online,
- Minimum Salesforce certified:
- Administrator
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform App Builder