Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters.
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Do
- Instrumental in understanding the test requirements and test case design of the product
- Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
- Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
- Ensuring the test cases are peer reviewed and achieving less rework
- Work with development team to identify and capture test cases, ensure version
- Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
- Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
- To design and execute the automation framework and reporting
- Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
- Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
- Detect bug issues and prepare file defect reports and report test progress
- No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms
- Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
- Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
- Updates of accurate efforts in eCube, TMS and other project related trackers
- Timely Response to customer requests and no instances of complaints either internally or externally
NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
[Key Responsibilities] Coordination & Documentation: • Establish strong communication channels with internal and external cross-functional teams. • Proactively identify and collaborate closely with internal teams on any potential risks (and communicate to the relevant stakeholders. • Prepare and perform periodic meetings • Creating and improving templates • Prepare reports and presentations for management review. • Providing clear status reports / presentations in a clear and organized manner. • Report weekly launch related metrics (inventory out of stock, escalations) for 3rd party programs [Projects] • CM management for NPI and SUS • Monitor and resolve escalations within SLA & help to drive supplier • Logistics readiness for new projects to ensure 100% readiness before Ok2Ship • Track and drive factory outbound or field return/rework shipments end to end and are on time through aligning outbound / inbound activities between factory and logistics service providers • Monitor shipment ex-factory qty against MPS and ASN data, reporting actual qty and ASN data results, highlighting any deviations, raising needed bugs and help address any issues within agreed upon SLAs and MPS accuracy & ASN accuracy targets • Ensure factory sending out the ASN at the same day of shipment ex factory date and meets ASN accuracy KPI target • Help document factory issues and drive root cause corrective action on all escalated issues within SLA [Qualifications] • Intermediate proficiency in English, with strong verbal and written communication skills. • Friendly and outgoing personality with a positive attitude towards teamwork and collaboration. • Strong organizational skills and ability to multitask effectively in a fast-paced environment. • 5+ years OEM/ODM/EMS/3PL • Beyond the day-to-day, improve the Android partners experience by contributing to longer term projects and documentation efforts • Work closely with Android Operations to provide seamless support to OEM/ODM/EMS/3PL • JavaScript, Plx Query and excel knowledge is strongly preferred.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.