Role: EUC Engineer
Location: Reigate, UK
Responsibilities:
- Provide support, maintenance, and engineering enhancements to end-user focused hardware, technologies and platforms. This could include, but not limited to, OS image creation, application packaging, policy management, and mobile device management.
- Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests for change in system access, and aiding in diagnosis/problem solving from escalated incidents.
- Proven track record of 2nd line technical support experience in a service desk environment.
- Excellent experience in supporting a wide variety of end-user hardware in the Microsoft and Apple eco-systems (Remote Desktop, Apple Business Manager, VMware Workspace ONE MDM, VDI support - ideally AWS Workspaces, AD and Group Policy administration, Okta Workforce SAML authentication experience)
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Wipro is an exciting organisation to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters.
Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;
Contributory pension
Extra holiday purchase
Life insurance policy
Private medical insurance
Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
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