Should have hands-on experience in releasing multiple and complex Jira, Confluence changes across environments with thousands of end-users.
Should have experience in installing, configuring, rolling-out key Jira plugins like Tempo, power fields, etc.
Should have knowledge of Jira datacenter setup and configuration on the AWS cloud.
Should have experience with working in Agile/Scrum teams, with good knowledge of Agile principles
Should have strong communication skills, the ability to understand enterprise architecture, build prototypes, present design and demos to end customers and senior management.
Configure, manage, and enhance Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins.
Troubleshoot access and/or performance issues
Provide Jira SME support to customers via approved collaboration tools
Create and maintain scripts
Create custom workflows, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance.
Create JIRA projects, queries, and reports
Responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing the impact, communicating with stakeholders, and implementing solutions.
Interacting with Project Managers, Managers, Developers, Network Engineers, and other Administrators
Create, manage, and support all administrative functions associated with the Atlassian product suite
Create and maintain technical documentation and user-guides
Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
Understand system architecture of upstream and downstream impacts when implementing solutions
Must be Customer Service driven mindset with strong relationship building skills

Primary Skillset:
Setup, Configuration, and development for Jira Datacenter (Note: Experience in using Jira as an end-user is not sufficient. The candidate must possess skills to set up, configure, customize, develop on the Jira system).
Power-script (SIL Scripts from CPrime)
Script runner
GitLab and/or Bitbucket
Agile concepts/ SAFe Agile methodology

Secondary Skillset:
Groovy script (Scriptrunner from Adaptavist)
Integration of Jira with GitLab
Integration of Jira with QTest
Experience/Knowledge on Jira-Align (previously called AgileCraft)

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.