Key Responsibilities
- Jira Configuration and Customization:
- Customize Jira projects, workflows, screens, and fields to meet dynamic business requirements.
- Ensure that configurations align with best practices and maintain system performance.
- Custom Plugin and Script Development:
- Develop, test, and maintain custom plugins and scripts using SIL Programming , TEMPO, and Groovy scripting.
- Create solutions that meet specific business needs, are scalable, and maintainable.
- Automation Implementation:
- Leverage Automation for Jira to reduce manual tasks, improve efficiency, and support complex workflow automations.
- Design and implement triggers, conditions, and actions that align with business process needs.
- System Integration:
- Integrate Jira with other systems using REST APIs and webhooks, creating a seamless flow of data and enhanced cross-platform functionality.
- Ensure that integrations are secure, reliable, and regularly maintained.
- SQL Database Management:
- Write and optimize SQL queries to retrieve and manipulate Jira data within PostgreSQL, supporting reporting and data analysis needs.
- Version Control and Code Management:
- Use GitLab for version control, ensuring organized and maintainable code for all customizations and scripts.
- Troubleshooting and Optimization:
- Diagnose and resolve issues related to Jira configurations and performance, ensuring a high-performing and stable system.
- Regularly monitor for potential issues and proactively address them to prevent disruptions.
- Collaboration with Cross-functional Teams:
- Work closely with project managers, business analysts, and IT teams to understand requirements and provide tailored Jira solutions.
- Documentation and Best Practices:
- Maintain detailed documentation for all configurations, customizations, and integrations, supporting transparency and knowledge sharing.
- Ensure best practices are followed in all customization and scripting efforts.
- Migration Support:
- Assist with Jira Data Center to Cloud migrations, addressing compatibility challenges, and ensuring a seamless transition for end-users.
- Test Automation with TOSCA:
- Implement test automation using TOSCA to ensure new workflows and customizations are validated and perform as expected.
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