Job Description
Role Purpose
The purpose of this role is to convert the technical content into an instructional format as per client requirements
Do
1. Design and develop instructional content as per client requirements
- Conduct needs analysis to understand client requirements
- Review the technical content available to understand the product specifications or process workflow
- Develop a story board using various infographics such as flowchart, scenarios or characters as required
- Pack the storyboard content and migrate it to the appropriate authoring tool
- Design the content with animation and review the content from multiple perspectives of user centricity, navigation, control as well adherence to the quality benchmark established.
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Deliver
No.Performance ParameterMeasure1.Instructional DesignQuality of the design - look and feel, fit with onscreen voice over, review of controls - navigation etc.
On-time delivery
Execution errors - errors in compatibility
CSAT
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