Role Purpose
The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Must Have
- Data Engineer with 2-4 years of experience in handling compliance data .
- Candidate should have prior ServiceNow knowledge of GRC and TPRM processes.
- The candidate should have expertise with tableau integrations as well.
- Analyzing the requirement and development of that requirements by using the best practices suggested by the ServiceNow.
- Debugging the issues as and when needed.
- Monitoring the vulnerabilities to check the fetched data from integration.
- Implementation of workflows and flow designers.
- Creating the scheduled jobs, creation of client and server-side scripts as per the requirements.
- Analysis, documentation and management of customer requirements according to standardized methods.
- Coordination of project activities between clients and project teams.
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Stakeholder Interaction
Stakeholder TypeStakeholder IdentificationPurpose of InteractionInternalTechnical Lead/ Project LeadRegular reporting & updatesSecurity Intelligence (Practice)Coordination for security reasonsExternal
Customer
To coordinate for all security breaches & resolutions
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert
- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk ? Intermediate
- Functional/Technical - Knowledge of Network Security devices, firewalls, end points, SIEM, application security, IPS/IDS, VA / PT skills - N/A
Competency LevelsFoundationKnowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.CompetentConsistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.ExpertApplies the competency in all situations and is serves as a guide to others as well.MasterCoaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
- Behavioral Competencies
- Effective Communication
- Collaborative Working
- Execution Excellence
- Problem Solving & Analytical Skills
Deliver
No.Performance ParameterMeasure1.Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience2.Process AdherenceAdherence to SLA?s (95%), response time and resolution time TAT
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