Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Project Description: 100% dedicated delivery of cloud operations services from Poland/EU for one of leading Germany based client.
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Contract duration: 3 months
Essential Functions of the Job:
- Architect, implement and maintain day-to-day SAP basis administration activities in a complex multi-tier SAP landscape.
- Provide operational and project support keeping focus on meeting project milestones.
- Ensure SAP based systems operate reliably and efficiently in a secure environment.
- Ensure the adherence of standards and SAP best practices.
- Maintain close daily contact with vendor led SAP Basis team regarding assignments, work progress and statuses.
- Work closely with functional and business teams.
- Be accountable for the support and proactive monitoring of the core SAP applications including installation, performance, break fixes and change requests per business requirements
- Ensures that changes to SAP are delivered in line with business standards and do not cause any detrimental impact to Mercury systems.
- Architect activities during upgrades and major releases with multiple stakeholders, working with Change and Release Management teams.
- Research complex application/System integration issues with functional teams; examine integration between various systems (SAP and non-SAP) for inconsistencies.
- Perform root-cause-analysis for problem tickets.
- Create detailed solution documentation and presentations.
- Assist with the configuration and maintenance of High Availability and Disaster Recovery SAP solutions.
- Participate in Disaster Recovery testing to help ensure business continuity.
- Input to the definition of the solution road map, integrating multiple disparate processes, and addressing short and long term organizational needs.
Technical skills:
- Excellent technical understanding of SAP products with good experience in BASIS support.
- Demonstrated knowledge of SAP technical architecture with hands-on experience
- Good experience managing global SAP BASIS teams providing support to large Production systems in multi-tier environments.
- Experience working on SAP large implementation projects including full testing life-cycle and post go-live support.
- Thorough knowledge of SAP software and MS SQL and HANA databases, as well as working experience of key business applications including SAP ECC, BWoH, BOBJ, CRM, PI/PO, SRM, SolMan, Fiori etc
- Experience working with SAP installations, upgrades (SAP version, EHP, SPS, Kernel, SUM), maintenance, monitoring, troubleshooting of issues and tuning and optimization.
- Good knowledge on OS Windows/Linux administration, VMware virtualization, NAS/SAN storage, failover clustering, SAN replication, and other high availability technologies
- Experience working with middleware, integration and web technologies for SAP solutions.
- Experience working with Cloud solutions for SAP (installation, configuration, migration, testing, support) Specially Azure.
- Proven track record in evaluation / recommendation of new SAP system components, solutions, releases, or upgrades.
- Strong understanding SAP Solution Manager.
- Experience in handling Incidents, Change Management and Problem Management, Release management
- Experience developing technical documentation, designing blueprints and technical workshops.
- Understanding of the benefits of using state of the art methods and tools and their application on a particular engagement; contributing to continuous development of methods and tools.
- Excellent customer service, written and oral communication and interpersonal skills.
- Good understanding of structured project management techniques.
- Experience working within a multi-cultural environment.
- ITIL certifiication is a plus.
- Fluent in English with other spoken languages a plus.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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