Candidate Requirement
• Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.
• Excellent communication and teamwork skills required.
• Strong interpersonal skills - ability to inspire teamwork at all levels.
• Ability to identify member/customer concerns & provide real-time problem-solving interventions.
• Provide creative, "outside the box" solutions.
• Ability to multitask - documenting the interaction while on the call with the member/customer.
• Can render overtime work when needed.
Candidate Requirement
• Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.
Want more jobs like this?
Get Data and Analytics jobs in Cebu City, Philippines delivered to your inbox every week.
• Excellent communication and teamwork skills required.
• Strong interpersonal skills - ability to inspire teamwork at all levels.
• Ability to identify member/customer concerns & provide real-time problem-solving interventions.
• Provide creative, "outside the box" solutions.
• Ability to multitask - documenting the interaction while on the call with the member/customer.
• Can render overtime work when needed.
- SHS Graduate / Second Year College Undergrad for High School (old curriculum)
Preferably with minimum of 6 months experience in the call center/ BPO
Applicants with no call center experience may still be considered based on skills required for the job.
Strong interpersonal skills - ability to inspire teamwork at all levels.
Ability to identify member/customer concerns & provide real-time problem-solving interventions.
Provide creative, "outside the box" solutions.
Ability to multitask - documenting the interaction while on the call with the member/customer.