Requirements
- Minimum 10-years' experiences as Engagement Manager
- Experience in managing end-to-end implementation of medium & large-scale projects.
- Experience in handle large scale project (Min above RM 2 million plus
- Experience in managing IT Digital transformation (App Modernization, Design Thinking ) in Finance and Tax.
- Technical knowledge on OPENTEXT Business Process Modelling and OPENTEXT ECM
- Knowledge of Tax, Finance and Treasury, experience in managing related portfolios. tracking key RAIDs and delivering the project.
- Experience in DevOps implementation.
- Certification in any project management studies, e.g. PMP or PRINCE2 is a plus.
- Knowledge on AI/ML, Cloud: AWS/Azure/Google, DevOps Tools
- Experience in MS Sql Server, C#/Java and Angular
- Strong organizational and multitasking skills, Customer-oriented approach, Problem-solving aptitude.
- Excellent verbal and written communication abilities, Sharp business acumen.
- Evaluate new industry trends, perform research, and provide guidance on best practices to rationalize, optimize and prioritize initiatives with industry best practices.
- Strong working experience in Agile/Scrum methodology
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Stakeholder Management
- Foster positive relationships with customers as their primary point of contact.
- Address customer issues with speed and efficiency.
- Ability to negotiate with and handle difficult situations.
- Ability to interact at all levels of the organization
Project Management
- Accountable on all the outcome-based engagement projects.
- Help clients implement services and plan projects effectively.
- Ensure that contract terms and conditions are met
- Manage Invoice and bills for assigned customers.
- Prepare reports on overall project performance, including individual performance.
- Experience in managing multiple projects at once.
- Manage resource assignment and request fulfillment.
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