Responsibilities

• Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports.
• Deploy, configure, and update MAC devices, applications, and settings using JAMF Pro.
• Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security.
• Provide technical support and training to end users and other IT staff on MAC and JAMF related topics.
• Document and maintain the MAC and JAMF policies, procedures, and best practices.
• Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms.
• Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience.
• At least 3-5 years of experience in MAC and JAMF administration and support.
• Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption.
• Proficient in scripting languages, such as Bash, Python, or AppleScript.
• Knowledge on other MDM's such as Intune or Workspace One and others are preferred.
• Build automated solutions and initiative to improve end user experience.
• Excellent troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certification in JAMF 200 or higher is preferred.