Analyst
Roles and responsibilites:
Manage daily BAU without any issues by understanding the complete work flow of the process
Adhere to all SLA's and KPI's agreed with the client
Ability to handle high volume reconcilation and manage the exceptions effectively
Ensure there are no inaccuracies in any of the reports being published
Identify areas of improvement in the process and create plan to ensure all the grey areas are addressed
Knowledge on Cash break processing and handling exceptions
Contributing for internal projects and contributing to client driven projects
Ensure all changes are agreed and documented with efforts requirement
Knowledge of TLM reconciliation will be added advantage
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Proficient in Data analysis MI Reports, Data Gathering and Collation, Data Analysis, Attention to detail and be able to spot any Data quality issue
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