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Account Quality Manager

AT Wipro
Wipro

Account Quality Manager

Chennai, India
  • To govern schedule support in improvement projects across onshore and offshore in aligned account
  • Lead and drive improvement projects specific to aligned account to create value through Six Sigma, LEAN Techniques, Analytics and smart automation
  • Manage metric and should be able to do RCA on deviations
  • Should be well versed in FMEA / 7 QC Tools / Auditing procedures
  • To identify and support improvement projects across aligned accounts
  • Help improvement project leads in framing idea statement, estimate value and support till closure of the improvement projects across aligned to accounts
  • Coordinate with various departments of client and Wipro on implementation of action ideas coming from offshore improvement project leads and take it to closure
  • Responsible for accurate data report outs on improvement projects status across onshore and offshore
  • Should be able to support operations on FMEA, RCA and audits
  • Should be able to conduct audits basis CMS - Common Minimum Standards and ISO 9001
  • Any Graduate / Post Graduate.
  • Six Sigma Blackbelt certified
  • >=2 Years experience in quality or >=7 years in Banking, Financial Services, Insurance or relevant domain experience
  • Should have served at a leadership role (B2 - Equivalent as per Wipro) or above in respective domain
  • Good communication skills.
  • Should have worked on Six Sigma and LEAN Projects to closure
  • Good analytical skills with logical reasoning ability
  • Should have ability to identify root causes on issues related to domain
  • Working knowledge in Minitab / MS Office
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    Client-provided location(s): Chennai, Tamil Nadu, India
    Job ID: Wipro-3073193
    Employment Type: Full Time