Account Executive
Location: Pune/India
SMU: Europe/UK&I
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India is of strategic interest to our global energy client. We are looking for a passionate professional as account executive based in Pune who can leverage our existing relationships and take in forward to enable our organic growth strategy across business units. The professional should have demonstrable experience of handing large clients, opportunity shaping, proactive client value creation and managing overall financial health of portfolio. The Account Executive will be responsible for driving profitable growth, developing strong client relationships, ensuring customer satisfaction, and become a trusted advisor to the client ecosystem.
Role:
- Developing strategic relationships with decision makers and influencers in the customer's organization
- Complete Ownership of the PnL
- Creating and sharing sales success stories
- Ensuring customer satisfaction through world class delivery
Responsibilities:
- The Account Executive develops and strengthens relationships with decision makers and influencers in the account. He/she drive penetration in various functions including outside CIO. He/she should become a trusted advisor to the customer and should participate in his strategic planning
- The Account Executive builds a trusted group of referable contacts who can vouch Wipro. He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts. He/she ensures a balance of customer engagement across business, management and operations
- The Account Executive identifies opportunities of growth in the account/s and leads account strategy and planning. He/she drives penetration in the customer's business units and maintains a comprehensive account growth strategy. He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan
- You will be responsible of mentoring and nurturing the next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience. You will communicate progress against account plan and other related developments to all relevant stakeholders.
- The Account Executive ensures cross-geographic synergies in project management and delivery execution. He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer/s an enhanced delivery experience. He/she conducts regular delivery reviews to prevent cost and schedule overruns
- Responsibilities:
- The Account Executive monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards. He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery
- He/she optimally utilizes the resources towards effective implementation of development and delivery plans
- He/she showcases Wipro's solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings. You will push for higher value services and solutions to the customer in line with Wipro's offerings
Skills & Experience:
- 10+ years of experience
- Excellent written and verbal communication
- Someone who is organised, proactive, high energy and positive mindset
- Strong background in multiple GBLs at Wipro preferred - ability to understand and stick propositions across GBLs
- Oil & Gas domain experience would be preferred.
- Experience in GCCs would be preferred.
- Ability to work with an offshore model.
- Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization
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