Senior Technical Writer - Cloud Infrastructure Products

Location: Ottawa, CAN

 

 

ABOUT WIND RIVER 

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability.  

Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world.  Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We’ve achieved recent 5G milestones including the world’s first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. 

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world. 

 

About the Opportunity

Wind River, a wholly owned subsidiary of Aptiv, seeks an Information Architect to contribute to the adoption of leading-edge technology by developing world-class documentation. 

Wind River Cloud Platform is developed based on the StarlingX project.  Wind River Cloud Platform is the infrastructure software stack for the distributed edge used by the most demanding applications in 5G Telecom Open vRAN.  

Changes in market conditions have created an opportunity for the Wind River Cloud Platform to be used outside of 5G telecom. Wind River is looking for an Information Architect familiar with the enterprise use of cloud orchestration technologies such as OpenShift, Tanzu, OpenStack and SUSE Rancher.    

 

Job responsibilities will include: 

• Collaborate with Wind River engineers and product managers to design the information assets that will enable Wind River’s cloud technology to be utilized in the enterprise space.   

• Work in reStructuredText (RST) to develop new content, adapt open-source content, and update existing content to enable customers to install, configure, and maintain the product. 

• Write user-centric, task-oriented documentation for development, deployment, and management of cloud-based systems. 

• Interview subject-matter experts, participate in review meetings, and collaborate with technical writers and engineers in various geographic locations to create and update content. 

 

Must have: 

• Experience writing cloud orchestration documentation for the enterprise market. 

• Experience crafting technical documentation design for specific markets and personas.  

• Hands-on experience analyzing UX and translating that to documentation and product requirements.   

• Excellent verbal and written skills in the English language, and good technical and communication skills (Minimum 8 years of technical writing experience). 

• Experience creating technical documentation with markup languages (e.g. reStructured Text, markdown) 

• Experience with the git environment. 

• Attention to detail. 

• Ability to work efficiently with colleagues across geographic locations and time zones (e.g. Europe and Asia) 

 

Desired Qualification 

• Experience using reStructuredText (RST) markup 

• Experience or education in software programming 

• Experience in the telecom industry 

• Familiarity with open-source development 

• Experience working in an agile programming environment 

• Experience authoring with DITA 

 

Benefits 

• Workplace Flexibility: Hybrid Work.
• Company-sponsored health, dental, and life insurance.
• Income protection through short and long-term disability coverage.
• Matching RRSP.
• Vacation and various time off policies to encourage work-life balance.
• Well-being programs: Employee assistance program, mental well-being through Unmind.
• Learning benefits: LinkedIn Learning subscription and seminars.

 

OUR COMMITMENT TO DIVERSITY 

Wind River is committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, HIV status, family medical history or genetic information, family or parental status including pregnancy, or any other status protected by the laws or regulations in the locations where we operate.  Wind River will not tolerate discrimination or harassment based on these characteristics. 

To learn more, visit Wind River at www.windriver.com. 

 

APPLICANT PRIVACY NOTICE:                

Your privacy is of the utmost importance to us. At Wind River, we strictly adhere to all applicable data privacy laws. Please review Wind River's Applicant Privacy Notice, which can be found here.                    

             

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