Are you ready to make an impact?
West Monroe is currently seeking a Senior Manager to join our Operations Excellence practice within our Financial Management discipline.
This person will bring expertise deploying NetSuite software, in-depth knowledge of multiple business functions (e.g. Lead to Close, Order to Cash, Plan to Report, Procure to Pay, Plan to Produce, Project to Cash, International Management), and will demonstrate a proven track record of leading successful NetSuite implementation projects. West Monroe’s NetSuite implementation projects are typically highly complex, transformative engagements for middle to upper middle-market clients with multiple West Monroe team members working on a single client project at a time.
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What you’ll do:
- Serve as a delivery leader on engagements of moderate-to-high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills.
- Lead NetSuite implementation projects across various implementation workstreams, overseeing engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development.
- Conduct assessments of NetSuite’s suitability for prospective clients.
- Devise implementation strategy and project approach specific to each client’s situation.
- Establish project governance structure with West Monroe and client teams.
- Develop solution architecture for NetSuite and related applications.
- Provide quality assurance review on junior team members’ approaches and deliverables.
- Lead non-NetSuite focused ERP projects such as fit-gap assessments, software selection, IT back-office applications due diligence or strategy as needed.
- Originate and create methodologies, project assets and tools, and ensure maintenance of those assets. Support direction and strategy for functional, industry, or technology methodologies, quality assurance, and toolsets used within the practice.
- Position self as a ‘go-to’ for farming and/or business development opportunities by partnering with other West Monroe practices to cross-sell capabilities to our clients, originating multiple projects, leading complex pursuits, and identifying competitive threats or market trends that require preparation.
- Review SOW and pricing tool to ensure that projects are profitable, scope is feasible, and the project poses no reputational risk to the firm.
- Model and mentor Managers, Senior Consultants, and Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
- Career Advisor for at least two Consultants – actively participating in the performance expectation and management process.
- Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants.
What you’ll bring:
- Bachelor’s degree in related discipline (e.g., Information Technology, MIS, Finance & Accounting) or equivalent experience required.
- 7+ years of progressive experience understanding and configuring ERP systems,
- 4+ years of “hands on” NetSuite configuration and/or use.
- Experience with integration to third party add-on applications, NetSuite customizations, and M&A activity is a plus.
- At least 2 years of people management experience, and a passion for developing and coaching more junior team members.
- Expert program manager with extensive experience leading multiple NetSuite implementation projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables.
- Business development experience including farming leads and assisting in managing the sales process – pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management.
- Highly experienced in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients.
- Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
- Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
- Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to travel up to 50%.
West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Financial Management, IT Strategy & Business Process Outsourcing, Productivity, and Supply Chain Management.
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.
At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.
Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.