Are you ready to make an impact?
West Monroe has an immediate opportunity for a Healthcare Managing Director which can be located in Chicago, Dallas, or New York. This role will focus on continuing to build the firm’s healthcare presence on the west coast and delivering business and technology consulting solutions with a focus on provider organizations. This role entails significant responsibility in developing new business, managing client relationships at executive levels, and providing hands-on guidance and direction as well as oversight to project teams. Most importantly, candidates should be passionate about what they do and enjoy a fun, entrepreneurial environment. This Managing Director position will also play a leadership role on our national healthcare leadership team.
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What will you be doing?
As a member of the practice leadership team, you will have responsibility for driving client delivery, relationship development at existing accounts (particularly growing existing accounts), developing thought leadership, and mentoring/growing the next generation of leaders. As a Managing Directors within West Monroe, you are responsible for:
Business Development
- Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on providers/systems
- Significant generation of prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness
- Originate business development opportunities and manage the sales cycle with prospective clients
- Actively leverage a previously built professional network and affiliate network to drive and generate sales.
- Develop key accounts with recurring revenue
- Actively participate in relevant local business and industry organizations
- Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals
- Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
- Effectively partner with the Business Development and Marketing teams to lead and drive marketing campaigns
Practice Development
- Collaborate with office and vertical leadership to build the local healthcare practice in alignment with office and national healthcare practice goals (headcount, financials, clients)
- Create effective go-to-market strategies while driving the development/enhancement of West Monroe's Healthcare Practice methodologies, best practices, and approaches to client delivery
- Lead, mentor, and grow consultants and actively participate in the performance management process
- Participate actively in the recruiting process for additional practice managers and consultants
- Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
- Manage practice financials in accordance with local office and national healthcare practice budgets
Client Delivery
- Serve as engagement leadership and quality assurance across a client portfolio
- Provide value via consulting engagements and sharing of meaningful thought leadership
- Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc.
- Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
- Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
- Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions
Qualifications:
- Bachelor’s degree required or equivalent experience
- 12+ years of professional services consulting experience preferred
- Strong understanding of Provider clinical operations
- Proven track record leading care delivery optimization at a large regional or national Provider
- Experience improving clinician experience through innovative tools and process optimization
- Leading definition and implementation of data strategies to enable using data from disparate data sources to drive improvements in operational and clinical workflows and outcomes
- Experience deploying AI/Automation to drive decision support at the point of care and/or to automate workflows
- Strong business development and an active professional network of relevant executive-level contacts in the local market
- Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management
- Excellent organizational, verbal and written communication skills
- Strong communication skills to be able to work with clients and comfortably present to C-level executives
- Ability to travel up to 50%
- Ability to be in-person three days a week is required
Managing Directors at West Monroe are expected to be in-person three days a week. This can include being present at client sites, in the market, or in-office for internal collaboration. There is flexibility and an understanding that schedules ebb and flow, but a core belief is that when we are together with our people and our clients, we build stronger relationships and are better equipped to sell and deliver value.
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Based on pay transparency guidelines, the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.
At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.
Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.