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Technology Director - Head of Home Lending Servicing Technology, India and Philippines

AT Wells Fargo
Wells Fargo

Technology Director - Head of Home Lending Servicing Technology, India and Philippines

Bangalore, India

About this role:

Wells Fargo is seeking a Technology Director

In this role, you will:

  • Manage a team of engineering managers and engineering leads
  • Partner with experienced product leaders, lead systems architects, and engineering managers to develop product functional and technical strategies and drive strategic outcomes for the line of business product portfolio
  • Determine appropriate strategy and actions of business line product portfolio teams to meet moderate to high risk deliverables, providing expertise and thought leadership in the portfolio domain
  • Focus on delivering commitments aligned to enterprise strategic priorities
  • Build support for strategies with business and technology leaders
  • Guide development of actionable roadmaps and plans
  • Identify opportunities and strategies for continuous improvement of software engineering practices
  • Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third-party providers
  • Identify financial management and strategic resourcing
  • Set risk management guidelines and partner with stakeholders to implement key risk initiatives
  • Lead implementation of projects and encourage engineering innovation
  • Collaborate and influence all levels of professionals including more experienced managers
  • Oversee engineering teams to deliver commitments aligned to line of business strategic priorities
  • Support financial forecast and budget development
  • Interface with external agencies, regulatory bodies or industry forums
  • Manage allocation of people and financial resources for Technology Strategic Leadership
  • Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:

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  • 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 10+ years of Management experience
  • 8+ years of experience with strategic planning in technology
  • Strong experience and exposure to Microservices technologies and Azure / PCF cloud
Desired Qualifications:
  • BE/BTech or equivalent degree in engineering
  • 18+ years of industry experience
  • Excellent decision maker
  • Ability to bring clarity and structure in the midst of ambiguity
  • Effective stakeholder communication
  • Commercial mindset and ability to drive value with available capacity
  • Effective risk management
  • Ability to build and drive a highly motivated large team
  • Ability to establish a culture of learning and innovation
Job Expectations:
  • The role will lead all aspects (transformation, product development, product discovery, application ownership) of the customer journey. As a leader, you will be responsible for the vision, strategy, roadmap and support of the entire product portfolio to improve availability and customer satisfaction. Responsibilities include the following:
  • Drive the efficiency, productivity and delivery of critical business capabilities with a focus on software, engineering guidelines, leadership, architecture, practice and tools.
  • Collaborate with Home lending product line managers and product owners to establish target state product roadmaps and oversee execution in accordance with priorities. Participate in product cabinet meetings and setting up of execution priorities.
  • Drive progress toward business' key objectives, striving for stretch and moonshot achievements. Responsible for all Transformation related business and technology OKRs.
  • Develop business and technology relationships reflected by an increase of Net Promoter Scores.
  • Collaborate with peer Consumer Technology sub-group Technology Directors to define technology vision and develop Application roadmaps for Home lending, getting buy-in from tech and business decision makers
  • Ensure Risk & Compliance for processes and applications including on time execution of Preventative Actions, Security Section plans, Vulnerability remediation and technology compliance initiatives.
  • Lead the team with integrity and create an environment where employees feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
Posting End Date:
7 Oct 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: WellsFargo-R-392159
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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