About this role:
Wells Fargo is seeking a Team Lead Legal Operations Processor in the Deposit and Legal Services department as part of the Writs & Levies team as part of Global Operations. Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role you will:
- Support performance in the daily activities of teams that handle subpoenas, levies and other legal document inquiries for efficiency, quality control and overall effectiveness of team
- Provide feedback and present ideas for improving or implementing processes and tools with functional area impact
- Perform or guide others on complex operational tasks or initiatives that require planning, evaluation, and interpretation
- Respond to escalated inquiries from internal customers or external customers, government agencies or outside attorney's
- Independently prioritize work and provide daily leadership and mentorship to team
- Lead projects or initiatives to improve operational performance, implement new or reviewed processes or procedures to reduce risk exposure
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
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- Day shift with open ended requirement to support business needs and volumes, 9:00 am PST/MST start time and end time vary
- You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
- Training will be for 2-4 weeks. Training hours are 9:00 a.m. - 6:00 p.m. Monday - Friday PST/MST. You are required to attend the full duration of this paid 2-4 weeks of training.
- Your regular work schedule will be based on business need and may include working at least one weekend day and some holidays.
- 6+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Previous experience in legal order processing
- Knowledge and understanding of processing and handling writs of garnishments and levies
- Previous leadership experience, including coaching, training, and mentoring
- Previous experience in quality assurance
- Experience with Wells Fargo systems such as Hogan, 1LLG (One Liens, Levies, and Garnishments), EDIV (Enterprise Document Image Viewer)
- Ability to achieve high production and quality standards
- Ability to identify potential operational issues and legal risks
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
- Ability to read and interpret legal documents
- 1305 W 23rd St, TEMPE, AZ 85282
- This position offers a hybrid work schedule
- Ability to work on-site at the posted work location
- Overtime based on business need and volume of the Deposit and Legal Services department, may become required
Posting End Date:
27 Oct 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.