About this role:

"Wells Fargo is seeking a Software Engineering Senior Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow."

In this role, you will:

• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology
• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy
• Function as the technical representative for the product during cross-team collaborative efforts and planning
• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
• Interact directly with third party vendors and technology service providers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

• 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management experience

• 3+ years of experience managing global teams
• 3+ years of experience coordinating with other managers globally creating roadmaps, operational processes, and setting standards of operational deliveries
• Nurture Java/.Net development teams, set team roadmap, establish Objectives and Key Results (OKRs), and coordinate resources with cross-functional partners.
• Experience in BFSI and managing Banking applications
• Certification in one of the cloud technologies (Google/Azure/AWS)
• Ability to negotiate, influence, and collaborate to build successful relationships
• Knowledge and understanding of Information Technology governance risk and compliance processes such as policies, control standards, risk management concepts, or information security
• Ability to motivate a team and lead strategic initiatives, collaborating across a large organization and multi-tasking as required
• Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
• Ability to articulate and brand the team with leaders and motivate team for tech forums and participate in enterprise initiatives
• Excellent verbal, written, and interpersonal communication skill

• Challenging platform management role involving Platform Support & Resiliency, Service Delivery & Maturity, Root Cause Analysis, Automations, Solution Proposals, etc.
• Accountability & responsibility over deliveries - Platform Upgrades / Migration, Vulnerability Management, Automation & Instrumentation, Resiliency & Performance Management, Process Adherence & Improvement, Decision Making with Partnership / Stakeholder Management
• Production & Platform support involves being on standby for providing 24x7 support & responsible to maintain high availability of the systems & applications.
• Responsible for Change & Release Management by being a gatekeeper and ensuring change/release issues are controlled through early engagement and efficient reviews.
• Support the most complex technical issues & initiatives (Upgrade/Tech Refresh) for large-scale applications/systems/databases/other technical products/services.
• Development of technical support strategies & plans / Automation & Instrumentation to enable efficiency in restoration & stability.
• Works on complex problems, debugging & propose solutions where analysis of situations or data requires evaluation of complex business problems.
• Directs gathering of performance statistics to assist in determining hardware, software and tools needed to support projected transaction volumes, response time and system availability targets.
• Perform complex migrations from development to production, upgrades, installations and/or configurations.
• Perform Problem Management by identifying recurring/chronic issues, identify improvement areas & implement innovative/viable solutions that can result in operational efficiency/benefits.
• Provides the ongoing operational support for the multi-tenant platforms assuring platform health for scheduled batch loads / processes on time.
• As an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems. Leads projects and manages the work of less experienced staff.
• Assures quality, security and compliance requirements are met for supported technology domain.
• Ability to handle constantly changing priorities, remain productive and be able to multitask effectively during busy times.
• Efficient communication with application stakeholders about application availability & platform updates including any application outages, issues, failures, availability delays etc.