About this role:
Wells Fargo is seeking a Senior Trade Services Processor that will provide support for processing Wholesale Lending letters of credit fees and tracing outstanding items.
In this role, you will:
- Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
- Support performance of less experienced staff and overall effectiveness of team
- Provide all letter of credit services to customers
- Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
- Assist with distributing, reviewing work, training and guiding less experienced staff
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Process complex, non-standard and time sensitive letter of credits
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
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- 4+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Accounting or billing experience
- Demonstrated understanding of basic accounting concepts
- Experience working with letters of credit fee structures
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
- Knowledge and understanding of wholesale lending products such as letters of credit and trade products
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Strong attention to detail
- Effective communication skills
- Comfortable with a hybrid schedule: 3 days in-office and 2 days remote
- Work Location: 1525 W WT Harris Blvd, Charlotte, NC 28262
17 Dec 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.