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Senior Systems Quality Assurance Analyst

AT Wells Fargo
Wells Fargo

Senior Systems Quality Assurance Analyst

Chennai, India

About this role:

"Wells Fargo is seeking a Senior Systems Quality Assurance Analyst.

We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow."

In this role, you will:

  • Document test cases and risk research and create test plans
  • Record test progress and results
  • Identify and track issues throughout testing
  • Perform manual and automated testing
  • Consult with users providing advice and direction
  • Develop standards and procedures to determine product quality and release readiness
  • Drive innovation and streamline overall testing processes
  • Research system features being tested
  • Partner with Engineers to develop testing strategy
  • Log, track and verify resolution of software and specification defects
  • Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
  • Lead projects, teams or serve as a mentor for less experienced staff
Required Qualifications:

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  • 4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualification:
  • Creation of test strategy, test plans, test scripts, script execution for payments applications
  • Lead the BRD and FSD reviews.
  • Provide status reporting, defect triage, test summary, testing traceability.
  • Lead meetings and reviews as needed with Operations and other stakeholders.
  • Agile testing responsibilities include: grooming sessions, sprint planning and participation, daily SCRUM calls.
  • Partner & lead the interactions with the Line of Business, Risk/Compliance, and technology partners across Operations
  • Influence & manage the stakeholders across Ops, IT & Product teams
  • Overall 4 plus years of experience in the Banking industry
  • 4+ years of in depth knowledge of payment Operations, Payment investigations, wire transfers, ACH payments, Real time payments and payment product testing
  • Advanced knowledge and understanding of test plans, test cases, test procedures, test scripts, and expected results
  • Advance knowledge of the following applications, products along with UAT/NRT/SIT for these products : ACI Worldwide projects (MTS), Volante Products (VolPay/EPE, Message Gateway) PEGA/Smart Investigate, SWIFT (MT messages, gateway, FIN, ISO, etc.), Straight Through Processing (STP), Risk Control System (RCS), RGW, Dodd-Frank, Voice Response Unit (VRU), Content Manager.
  • Good automation skills - Selenium, Java, Jenkins, TestNG etc
  • 2+ years of hands-on experience in automation strategy, framework implementation, planning, scripting and execution ( preferably Cucumber/BDD - based frameworks)
  • Experience with Wire Transfer application required
  • Experience in User Acceptance development & implementation
  • Knowledge and in depth understanding of business tools and processes
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Strong time management skills and ability to meet deadlines
  • Experience developing and cultivating professional relationships
  • Ability to work effectively in a team environment
Posting End Date:
21 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: WellsFargo-R-412193
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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