About this role:
Wells Fargo is seeking a Senior Operations Release Engineer within the Auto Lending division of Consumer Technology team.
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the Systems Operations functional area
- Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards
- Act independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks
- Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations
- Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Facilitate discussions on preventative action, root cause analysis and resolutions with service management
- Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability
- Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards
- Collaborate with development teams to update business continuity plans and provide input on development of new and existing support guidebooks
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- 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of experience in release management, software development, or a related role.
- 3+ years of experience with release management tools and methodologies (e.g., CI/CD pipelines, version control systems).
- Agile, Scaled Agile and Release Train Engineering Practices experience
- DevOps practices and tools experience
- Service Now and Tableau reporting experience
3 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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