About This Role:
The Chief Technology Office (CTO) supports and delivers enterprise infrastructure and tech for tech services that enable Wells Fargo customers globally. CTO is undergoing a major transformation in the way we deliver services, including new cloud modeled data centers, new and modern development tools, adoption of a product operating model based on agile principles, and a customer-center frictionless delivery approach. To support this transformation, Wells Fargo is seeking a Senior Lead Technology Business Services Consultant, aligning to both Strategy, Transformation, and Business Services (STBS) and Risk Strategy Execution and Governance (RSEG) organizations, to enable business services functions. You will report directly to CTO Business Services Technology Director and will partner closely with CTO shared service teams (HR, Finance, Workforce, Communication).
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In This Role, You Will:
- Serve as a strategic advisor in support of STBS and RSEG
- Create dynamic presentation materials for Operating Committee members and internal and external stakeholders which effectively tell a story using data, graphics, and executive level verbiage
- Understand and distill complex technical initiatives and concepts into business language
- Work as an advisor to more experienced leadership to influence technology matters to develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business
- Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise
- Provide support to key initiatives which require understanding of organizational goals or priorities and technology to develop executable strategies and plans
- Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant business solutions related to technology matters that are large scale, cross functional, or companywide
- Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes
- Work closely with STBS and RSEG leaders to develop, prioritize, organize, and structure the right conversation with business and technology executives to drive business strategies
- Lead staff meetings by proactively managing the agenda and tracking key action items
- Manage and lead business service functions: staff meeting agenda and facilitation; annual performance objectives and goal setting; business management reporting (QBR/TBR); budget oversight, EI planning and tracking; leadership meeting and event management
- Drive continuous business service process improvements and create business service deliverables that are best-in-class and reflect elevated, strategic thinking in an analytics-driven business environment
- 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
- 5+ years of experience summarizing and presenting to management key technology concepts & technology approaches, and driving action items
- 5+ years of strategy and planning experience
- Ability to distill complex technical concepts into business language
- Highly experienced in framing executive conversational, presentations, and analysis
- Excellent written and verbal communications skills
- Knowledge of issues, corrective actions, and appropriate methods of response
- Possess understanding of technology risk framework along with classification of information (e.g., confidential, restricted)
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
20 Oct 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.